Creating a Data-Driven Organization

Being data-aware is no longer sufficient. You now must be data-driven. This is what we've learned over the last 10-15 years across over 6,000 cases. We've built a data-aware software platform that brings together data points from all areas of a case, and presents that information within a single, unified user experience. We’ve done this centralization within our software platform, and it’s somehow, (in a great way), leaked into the flow and cadence of our organization at large. This expansive mantra of being ‘data-driven’ now ushers in other nuances, brings to light new capabilities, and has shown itself as an invaluable part of our culture. Our clients are able to leverage our platform to see sliced data points across cases, something our competition simply can’t easily provide. We can run reports across all of your cases, deliver numbers in real-time, and execute complex procedural routines within minutes that would take other firms days or even weeks to deliver on. The metrics we can create are also extremely relevant for our clients’ book of business, as they are able to manifest information that other firms would simply not be able to estimate or contrive otherwise. Metrics on claims, class members, reports, statistical response rates, and so much more. These are the tokens and emblems of this industry, and these are the data points we can provide. Our data scrubbing practice has grown as well, and this has led to numerous insightful conversations with our clients. We've been able to move them from a position of partial, rough knowledge of their class member base, into more finely tuned business intelligence reports that hone-in on precision level detail on each class member.